Club Policies

Membership

Checking In
  • Members must check in at the Athletic Club service desk by use of their membership card or an identification scan.
  • Membership cards are unique to each member and are not transferable. A fee of $10 will be charged to replace a lost card.
  • You may be required to show additional photo identification prior to admittance to the Athletic Club.
  • Account must be in good standing in order for any member to use the Athletic Club.
Enrollment Fee
  • There is a one-time enrollment fee to the Athletic Club.
  • If membership is terminated and the former member wishes to re-join, an applicable enrollment fee will be charged.
  • The Athletic Club reserves the right to change the amount of the enrollment fee at any time.
Membership Dues
  • By paying established monthly dues, the member gains access to the Athletic Club.
  • The Athletic Club reserves the right to change the amount of monthly dues at any time. Members will receive notification through the mail and/or e-mail.
  • The credit card on file is charged the second of the month for all activity on the account from the previous month.
  • Members are responsible for keeping an up to date credit card on file. Updates can be made in person at the Service Desk or online at MVPSportsClubs.com.
Payment for Services
  • Membership dues are automatically billed to your credit card on the second day of each month for that month’s dues. Any house charging from the previous month will also be charged to your credit card.
  • Members may pay their account balance before the first of the month so that the credit card on file is not charged.
  • Members and designated associate members may bill incidental charges to their account for additional facility services and/or merchandise. Primary members are responsible for payment for all incidental charges.
  • The Athletic Club accepts MasterCard, Visa, Discover, and American Express. A credit card is required for month-to-month billing to maintain membership. Only one credit card may be used on an account. Members may also pre-pay for membership annually.
  • Members pre-paying for annual membership will be required to provide a credit card in order to house charge.
  • Unpaid accounts will be assessed a $15 per month fee until balance is paid in full. Returned checks and credit cards are subject to a service fee.
Inactive Membership Options
  • Only Primary and Associate memberships can place account on “inactive freeze” status.
  • Memberships may be moved to “inactive freeze” status one (1) time per twelve (12) month period from one (1) month to nine (9) months. All freezes are in consecutive months and cost a minimum of $5 per month to hold your account.
  • Requests to place a membership account on “inactive freeze” status must be received in writing by certified mail or by completing the Inactive Membership Form at the member services office.
  • During the “inactive freeze” status, member may use the Club by paying applicable guest fees.
  • Memberships may be moved to “medical inactive” status in the event that serious illness or injury incapacitates a member and he/she cannot use the Club. Written documentation with an inactive start date and a membership resume date from a doctor is required.
  • During the period when the account is on “medical inactive”, member will be charged $5 per month to hold account until the account is moved to “active”. At the time of reactivation, regular monthly dues are applicable.
Membership Resignation
  • A member may resign their membership with minimum written notification to the member services office through an approved cancellation form or authorized certified/return receipt requested mail.
  • Resignations received between the 1st and 24th of the month terminate the membership effective the first day of the following month. No monthly membership charges will be applied to the account after the month of resignation.
  • Resignations received after the 24th of the month will result in one further monthly membership charge and in the termination of the membership effective at the end of the following month.
  • Resignation from the Athletic Club does not relieve the member of the responsibility to pay all applicable charges prior to termination of the membership.
  • The Athletic Club reserves the right to terminate any membership or usage at any time at its sole discretion, for any reason, but not limited to:
    • Non-payment of member account.
    • Failure to comply with Athletic Club policies and procedures.
    • Aggressive, disruptive or abusive behavior and comments.
    • Any action that interferes with the operation of the Athletic Club or members’ enjoyment of the facility.
    • Incomplete membership application, including but not limited to all necessary signatures, proof of residency and valid payment information.

General

General
  • The Athletic Club reserves the right to amend any rules, policies or hours of operation at any time.
  • It is the member’s responsibility to notify the Athletic Club of any change in address, phone number, e-mail or billing information in order to maintain a current account. These items may also be updated online through the myMVP account portal at www.mvpsportsclubs.com.
  • Shirts and closed-toe shoes are required at all times while using any exercise equipment and/or free weights. Bare feet are not allowed in the Athletic Club (excluding mind/body area).
  • No weapons of any kind are permitted in MVP Sports Clubs facilities.
  • Smoking/Smokeless Tobacco is not permitted.
  • Sexual solicitation and/or sexual conduct of any kind is not permitted on MVP Sports Clubs facility premises.
  • Solicitation of goods and/or services is not permitted on MVP Sports Clubs facility premises.
  • Animals are not allowed in the facility.
  • Instructional services (fitness training, group exercise, massage or other) may be provided by MVP Sports Clubs Team Members only. Any instructional service provided by non-employed persons is strictly prohibited.
  • Riding of wheeled transportation devices including but not limited to hoverboards, segways, bikes, skateboards, and scooters is prohibited in MVP Sports Clubs facilities.
Holidays and Special Events
  • MVP Sports Clubs facilities are closed on Christmas Day and Easter Sunday.
  • MVP Sports Clubs have special hours and programming during certain holidays.
  • MVP Sports Clubs facilities reserve the right to close for a maximum of four days per year for charitable and/or special events.
Guest Policies
  • Non-members are welcome at the Athletic Club for an applicable guest fee.
  • All guests must complete a guest registration form at the main service desk, provide valid photo ID, and pay the appropriate guest fees.
  • It is the responsibility of the member to see that their guests are properly registered and the appropriate guest fees are paid.
  • Members are responsible for the conduct of their guests.
  • Guests under the age of 16 are not allowed in the facility.
  • Guests under the age of 18 must have parent/guardian complete a guest registration card prior to check-in.
  • Daily guest fee: $20
FITNESS FLOOR
  • Gym bags are not allowed on the fitness floor.
  • Appropriate clothing is necessary.
  • All users must re-rack their own weights.
  • Only water bottles are permitted on the fitness floor. Food is not permitted on the fitness floor.
  • Users are responsible for the wiping down of their equipment after each individual use.
  • Members are asked to place towels in the towel bin after use.
  • Towels may not leave the Athletic Club.
  • All members are asked to use common courtesy when on the Fitness Floor (i.e. allowing another member to work in, not wearing heavy amounts of perfume/cologne, not spending extended periods of rest on machines/equipment checking mobile devices, etc).
  • The Athletic Club sets all TV and music channels. Channels will be changed as deemed by Athletic Club management.
  • Members are not allowed to remove equipment from the fitness floor.
GROUP EXERCISE
  • Gym bags and purses are not allowed in the studios.
  • The Athletic Club is not liable for any missing items brought or left in the studios.
  • Appropriate footwear is required.
  • Wait for the class to be completed before entering for the next class.
  • Members are not permitted in studios until 15 minutes prior to or after a scheduled class.
  • Be on time. The warm-up is important to avoid injury. If you are late, warm up before entering the studio.
  • Participants may only temporarily hold a place in class for themselves.
  • Group exercise participants are the only people allowed in the studio during classes.
  • You must follow the routine that the instructor shows.
  • Keep conversations to a minimum during class.
  • Hand held weights are not allowed during the aerobic segment of any class unless specified by the instructor.
  • With the exception of yoga mats, the use of your own exercise equipment is prohibited.
  • All equipment must be wiped down and returned to the proper storage area and/or position after use.
  • Classes and instructors are subject to change.
  • Any use of the studios and sound systems without supervision is prohibited.
PROGRAM REGISTRATION POLICIES
  • Participants may register at the service desk or online. Registration forms must be completely filled out. Online registrations are only accepted based upon space availability in the class.
  • Payment is due upon registration.
  • A minimum number of participants may be required for each program.
  • Credit Policy: All program registration fees are nonrefundable. In case of serious injury or illness, please see a Manager on Duty.
  • Pro-rate Policy: All late entries into the existing program may be pro-rated for the remainder of the session in progress only if approved by the department manager.
  • Make-Up Policy: When a participant is enrolled in a program, space is reserved for him/her. There are no credits or refunds for missed classes, nor are there pro-rates for future sessions if a make-up is not scheduled. If you notify the instructor in advance that a class will be missed, we will try to accommodate you in another appropriate class, if there is a similar class running and it is not full. Missed classes must be made up within the session they are missed. Make up classes do not carry over from session to session.
  • The Athletic Club reserves the right to cancel or consolidate any class or activity.
LOCKER ROOM AND LOCKERS
  • Towels are available in the locker rooms free of charge to be used in the Athletic Club. Towels may not be removed from the Athletic Club.
  • Food is not permitted in locker room areas.
  • Lockers are for daily use only. Articles are not to be left in lockers overnight. The Club removes all contents daily. Articles removed from lockers are donated to charity after 30 days.
  • Permanent rental lockers are available for a monthly fee. A fee of $5 will be charged to replace a lost key.
  • The Athletic Club is not responsible for lost or stolen articles. Please do not bring valuables into the Athletic Club.
  • Member must use the appropriate gender designated locker room. Gender is determined by the sex stated on their government-issued identification.
  • Use of electronic devices for photography or videography is not permitted in the locker rooms.
SAUNA
  • Please abide by all posted rules.
  • Temperature of the sauna is 170°-180°.
  • All temperatures are in accordance with American College of Sports Medicine guidelines.
Photography
  • No photographic equipment may be used in the Club without permission from the management team. Photographic equipment includes, but is not limited to: video cameras, digital cameras, film cameras and phones.

Not all services and amenities listed are offered at all facilities. See club for specific offerings.