We have carefully opened our locations with an approach that includes cleaning, safety and distancing protocols that align with CDC guidelines, state restrictions and industry best practices. For the status of your location and to review our comprehensive reopening plan, CLICK HERE.

MVP Safe

Our commitment to the safety and health of our members and team members is our first priority. As a company dedicated to building healthy communities, we know how important it is for you to have the confidence and peace of mind that you are returning to the safest environment possible.


With state restrictions being lifted in Florida, we have reopened our locations in The Villages with new cleaning and safety protocols to ensure that confidence.


THANK YOU for your continued support and patience as we take this next step together — MVP Strong, MVP Safe!



Through research, CDC guidelines and industry best practices, we have formulated extensive cleaning and sanitizing procedures, including the introduction of EPA registered disinfectants proven to eliminate COVID-19 on surfaces.


  • Increased Frequency
    Modified club hours to allow for additional cleaning and disinfecting of high-touch surfaces throughout the club.
  • Sanitizing Stations
    Hand and equipment sanitizing stations will be readily available throughout the club.
  • Reinforced Protocols
    Constant reinforcement of front-of-the-house and back-of-the-house sanitation procedures.
  • Overnight Cleaning
    Consulted with contracted cleaning company to ensure effective overnight cleaning products and procedures.



We will carefully open with a phased approach to ensure confidence and peace of mind for members and our team. The following procedures and operational protocols temporary and are in place during our reopening plan.

Modified Hours
Modified hours of operation will allow for additional cleaning and disinfecting throughout the day. Members will not be allowed to check-in to the club 15 minutes prior of a pending club cleaning time.










  • Towel service will be temporarily unavailable. All members are to bring their own towel for workout and/or shower.
  • Members are to bring their own pre-filled water bottle.
  • All team members, with the exception of Group Fitness Instructors teaching class, will be required to wear protective face coverings.
  • Guest/Non-Members will not be permitted in the club during Phase 1 of our reopening plan, and use of all Guest Passes for non member and member access is suspended until further notice. Extension of Health Points rewards is currently being evaluated.
  • All customers are encouraged to follow the guidance of the CDC.
    • Members are encouraged, but not required to wear protective face coverings in common areas or during exercise.
    • Follow 6’ social distancing guidelines. Do not congregate.
    • Wash hands frequently with soap and water for at least 20 seconds or use hand sanitizer provided throughout facility.
    • Stay home when you are sick.
  • Contactless check-in is available via the MVP mobile app.
  • Limited check-in stations will be available to allow for proper social distancing.
  • Protective shields will be present at check-in stations for a period of time.
  • Social distancing markers available to guide check in process.
  • Hand sanitizing station will be available.
Common Areas
  • Casual seating will be removed or spread out to allow for proper social distancing.
  • Additional hand sanitizing stations will be located throughout the building.



In addition to our extensive cleaning efforts including the use of EPA-registered, virus-killing disinfectants, the following procedures and operational protocols are in place during our reopening plan.

Locker Rooms
  • To practice social distancing, only 50% of lockers will be available.
  • Frequent sanitization of shared surfaces using EPA-registered, virus-killing disinfectants.
  • Temporarily Unavailable:Towel Service, Sauna, Lotion, Hair Gel
Fitness Floor
  • Limited strength and cardio machines available to increase space for social distancing.
  • Limited fitness equipment accessories available to ensure more frequent cleaning of available equipment. I.E. Fitness Mats, Bands, Foam Rollers, Attachments, etc.
  • Enhanced cleaning protocols with EPA-registered, virus-killing disinfectants.
  • Several fitness wipes stations throughout the space to help encourage cleaning of equipment before and after use.
  • Functional training turf area will be available for personal workouts and training sessions. No group fitness classes will utilize the turf space in Phase 1.
  • Temporarily Unavailable: Towel Service
Group Fitness
  • Limited class programming and modified schedules offered
  • 50% class capacity restrictions to reduce number of participants in studios
  • Equipment, when applicable, will be pre-staged for participants prior to class.
  • Designated participant spots to allow for social distancing. 6+ ft between participants in all directions.
  • Advanced reservations required for studio offerings through our WEBSITE. Details on reservation system will be available shortly.
  • Contactless class check-in (after online reservation) available via MVP Mobile App
  • Classes will be spaced 45 minutes apart to allow for instructors to sanitize equipment with an EPA-registered, virus-killing disinfectant
  • Congregating outside or inside studio before or after class is not allowed.
  • Only large group fitness studios will be used.
  • Functional training turf area will not be used for group fitness classes.
  • Temporarily Unavailable: Yoga Blocks, Yoga Mats, Fitness Mats, Towel Service
  • Trainer will work to sanitize and disinfect all touch points throughout training areas before and after each use.
  • To protect members and team members, we will practice social distancing of 6 feet during one-on-one and small group sessions, eliminate any physical contact and masks will be encouraged
  • When available, training may be done outdoors to allow for proper social distancing
  • Customers will be asked to not arrive more than 5 minutes before their session. If they arrive before that, please wait in your car as waiting room seating may not be available.
  • Customers and team will be required to wear face masks during treatment.  
  • Therapist and customer must wash hands prior to service. 
  • Therapist and customer should not greet each other with a handshake but instead welcome with a smile and invitation to proceed with massage treatment. 
  • Customer will be asked to answer a health assessment prior to appointment beginning. If customer does not pass the assessment, the service will be cancelled and refunded. 
  • All linens must be laundered following each service, which is in accordance with standard procedure. 
  • All spaces within massage room and surrounding space must be disinfected in between services, which is in accordance with standard procedure.
  • Temporarily Unavailable: Facial Services


This has been a difficult time and we know how important it is for our members to have the confidence and peace of mind that they are returning the safest environment possible. If you need a little more time before coming back, we understand.


POINTS PLUS was created with this flexibility in mind. Our POINTS PLUS program allows memberships to be placed on a hold status for an unlimited amount of time. When you are ready to come back, you will retain your initial membership dues pricing and will not be charged a re-enrollment fee.


POINTS PLUS members will be charged a minimum of $8 per month, per member until the account is moved to “active”.


Learn More