Update

March 25, 2020

 

MVP Community,

 

As a company dedicated to building healthy communities, we know that staying informed and connected is so important during this time. We may not be on the fitness floor or in our favorite group class, but we will stay strong, stay active and stay connected until we can be together again.

 

Following local, state and federal directives, ALL OPERATIONS ARE CLOSED UNTIL FURTHER NOTICE. We look to reopen as soon as it is safe to do to.

MEMBERSHIP INFORMATION

 

Will I be charged monthly membership dues while the club is temporarily closed?

  • We will not be billing members for regularly scheduled dues on April 1.
  • No new membership dues will be charged to any accounts until our clubs reopen.
  • All memberships will receive prorated dues credit to their membership account for the period of March 16-March 31.
  • Credits are non-refundable and non-transferable.
  • Dues credit will be available to be applied towards future dues and other charges on your membership account on the date the club re-opens.
  • All Medicare memberships will retain their active status during the time of closure.

 

When will the club reopen?

  • Following local, state and federal directives, ALL OPERATIONS ARE CLOSED UNTIL FURTHER NOTICE. We look to reopen as soon as it is safe to do so.

 

How will future updates be communicated?

  • All operational and membership updates will be communicated via email, this website page and our social media channels.

IN-CLUB PROGRAMMING

 

I registered for a one-time event…

  • For one-time events (Spring Break Camp, Kid’s Night Out, etc), we will provide refunds to impacted members for events that will not happen while the club is temporarily closed.

 

I registered for recurring lessons or services

  • For recurring services that have already been processed (Swim Lessons, Tennis Lessons, etc), we will provide credits that can be applied towards future charges on your membership account.
  • Expiration dates for sessions and packages will be extended to ensure sessions will not expire during our temporary closure (Training, Massage, etc).
  • ACTIV8 Challenge participants will receive a refund for the prorated sessions not completed due to the closure.

ONLINE WORKOUTS

Our team is working hard to provide you fitness, wellness and class content via our website and our social media channels. Visit MVPSportsClubs.com/Move to stay moving and stay active!

LET’S CONNECT

We know how important social connections are, that’s why we will continue to ask for your engagement on social media. From opportunities to earn BONUS Health Points to giveaways, fun challenges to sharing achievements, our social media team is ready to keep you engaged, encouraged and motivated!

HEALTH POINTS

We are excited to up the rewards for your daily FitBit activity. During this time, you will earn 15 HEALTH POINTS for reaching 10,000 steps. Get moving, get rewarded!

Our MVP community is strong, and we remain dedicated to changing lives both inside and outside of our four walls. Even though we must adjust our daily activities, our commitment to your health and fitness journey has not changed…we are here to support and encourage you as we all stay strong and get through this together.

 

THANK YOU for your continued support and we can’t wait to see you again!

Still Have Questions? We’re Here To Help!



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