Operational Update In accordance with the Governor’s Executive Order, our clubs remain CLOSED at this time. Once restrictions have been lifted, we will communicate an opening date and our Phase 1 operational plan. Please continue to CHECK HERE for updates!
Grand Rapids, MI 49546
JULY POOL ACCESS
While we eagerly await the State to lift restrictions on our club opening, we will offer two outdoor pool access options for July — JULY POOL PASS and DAY POOL PASS. These options are available to both members and summer customers. Due to capacity restrictions, we will only sell a limited number of July Pool Passes.
Only pool pass holders and those that purchase a day pass onsite (until 80% capacity) will be able to access the outdoor pools until we can reopen fully.
To follow state regulations on capacity, admission will be provided on a first-come, first-serve basis. July Pool Pass holders check-in quickly and conveniently with their QR access code. Day Passes must be purchase as the outdoor pool check-in desk. Once our maximum capacity level is reached, members/guests will be added to a stand-by que. Day Passes will not be sold once our capacity has reached 80%.
Membership dues will not be charged until the club has reopened.
POOL HOURS
- Outdoor Pool
Daily, 11:00am-6:00pm
- Water Slides
Daily, 12:00-5:00pm
POOL FEATURES
- Two Twisty Slides
- Zero Entry Pool
- Cool Spray Playground
- Kid’s Play Structure (opens July 1)
- WIBIT Aquatrack, Outdoor Concessions, Towel Service Unavailable
JULY POOL PASS
Until the club can fully open, members and guests can purchase a JULY POOL PASS to visit our outdoor facilities. Pool Pass holders will have unlimited access to the outdoor pools from July 1-July 31. Due to capacity restrictions, we will only sell a limited number of monthly pool passes.
Members:
$80/Adult (18+); $25/Youth (1-17)
Non-Members:
$95/Adult (18+); $35/Youth (1-17)
- Check-In
- To follow state regulations on capacity, admission will be provided on a first-come, first-serve basis. Once our maximum capacity level is reached, members/guests will be added to a stand-by queue.
- Must present Pool Pass receipt with QR code to check-in.
- Photo IDs will be required for all adults.
- Follow 6’ social distancing guidelines when possible. Do not congregate.
- Pool pass may not be shared.
- Pool Pass grants access only at the location purchased. Cross-club usage is not allowed.
- No guest passes will be allowed for entry until further notice.
- Capacity
- Due to capacity restrictions, we will only sell a limited number of monthly pool passes.
- To follow state regulations, admission will be provided on a first-come, first-serve basis. Once our maximum capacity level is reached, members/guests will be added to a stand-by queue.
- At the Pool
- Follow 6’ social distancing guidelines when possible. Do not congregate.
- Towel service is temporarily unavailable. All members/guests are to bring their own towel(s).
- Concessions are temporarily unavailable. Personal coolers that fit under a chair are allowed.
- Drinking fountains temporarily unavailable. Please plan accordingly.
- Some amenities may not be available.
DAY POOL PASS
Day pool passes are available for purchase onsite via cash or credit card only. Day passes will NOT be available once our capacity for the day has reached 80%. Please check your location’s online capacity tracker for live updates.
Day Passes:
$10/Adult (18+); $5/Child (1-17)
No Guest Passes, Health Points Reward Passes, Points Plus Passes, and/or Experience Passes will be accepted.
- Check-In
- Day Pool Passes will be sold at the outdoor pool check-in desk.
- Day passes are available for both members and non-members.
- Everyone must be present at time of purchase.
- Once we have reached 80% capacity, day passes will no longer be sold.
- To follow state regulations on capacity, admission will be provided on a first-come, first-serve basis.
- Follow 6’ social distancing guidelines when possible. Do not congregate.
- Day Pass grants access only at the location purchased. Cross-club usage is not allowed.
- No guest passes will be allowed for entry until further notice.
- Capacity
- To follow state regulations, admission will be provided on a first-come, first-serve basis.
- Once we have reached 80% capacity, day passes will no longer be sold.
- Passes can be purchased at any time, but once you leave the premises, you are subject to any capacity restrictions when you return.
- If you return at a later time and we are at 80% capacity, you will have to wait until capacity has decreased to enter.
- At the Pool
- Follow 6’ social distancing guidelines when possible. Do not congregate.
- Towel service is temporarily unavailable. All members/guests are to bring their own towel(s).
- Concessions are temporarily unavailable. Personal coolers that fit under a chair are allowed.
- Drinking fountains temporarily unavailable. Please plan accordingly.
- Some amenities may not be available.
YOUR QUESTIONS ANSWERED
- Why sell a short-term pool pass?
- In an effort to reopen our outdoor pools as safely and quickly as possible while adhering to the set capacity restrictions recently passed down by the State, we created the Monthly Pool Pass as a short-term option for our members and summer customers to access the pools.
- How did you price this short-term pass?
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We understand this temporary option does not compare directly with our monthly memberships, but does provide a short-term option until we can resume full operations.
With the limits in capacity and the maximum number of passes we will sell, the price is a break-even opportunity to provide pool access as soon as possible. - I am an MVP Sportsplex member, can I access the outdoor pool before the club reopens?
- No. Access to the pools will ONLY be available for those who have purchased the Monthly Pool Pass or by purchasing a Day Pool Pass onsite.
- How will you handle the crowds and capacity at the pools?
- Due to capacity restrictions, we will sell a limited number of monthly pool passes for each location. This number was formulated based on a percentage over the adjusted capacity to hopefully limit any days we would reach full capacity.
- Will there be lap swim lanes available for Monthly Pool Pass holders?
- Yes! There will be two (2) lanes reserved for lap swimming at MVP Sportsplex.
- As a Monthly Pool Pass holder, can I visit the other MVP outdoor pool locations?
- No. July Pool Pass grants access to the outdoor pool location in which it is purchased. Cross-club usage is not allowed.
- Are day passes available?
- Yes! Day pool passes are available for purchase onsite. Day passes will NOT be available once our capacity for the day has reached 80%. Please check online capacity tracker for live updates. Day passes will only be available for purchase via CASH or CREDIT CARD. Charge to Account "CTA" is not available. Day Passes: $10/Adult (18+); $5/Child (1-17) Guest Passes (via Health Points or other means) will not be accepted
- What if the State lifts restrictions in July and the club is able to reopen?
- When the restrictions are lifted and a reopening date is set, we will credit member accounts the unused portion of the Monthly Pool Pass.
LIVE POOL CAPACITY
To follow state regulations on capacity, admission will be provided on a first-come, first-serve basis. Monthly Pool Pass holders check-in quickly and conveniently with their QR access code. Day Passes must be purchase as the outdoor pool check-in desk. Once our maximum capacity level is reached, members/guests will be added to a stand-by que.
Day passes will be available for purchase until our limited capacity reaches 80%.
Check here for the latest pool capacity levels.
HOW BUSY
IS THE POOL?
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